Return Policy
Overview
We want you to be completely satisfied with your experience on our website. This Return Policy outlines the terms and conditions for returns, refunds, and exchanges related to our services and digital content.
Digital Content and Services
Since we primarily provide informational content, guides, and resources about indoor herb gardens for small kitchens, most of our offerings are digital in nature. Digital products and services are generally non-refundable once accessed or downloaded, unless required by applicable law.
Refund Eligibility
Refunds may be considered on a case-by-case basis for the following circumstances:
- Technical issues that prevent access to purchased content
- Duplicate charges due to processing errors
- Unauthorized transactions
- Other circumstances as required by applicable law
Refund Process
To request a refund, please contact us using the contact information provided below. Include the following information in your request:
- Your name and contact information
- Date of purchase
- Reason for refund request
- Any relevant documentation or screenshots
We will review your request and respond within 5-7 business days. Approved refunds will be processed to the original payment method within 10-14 business days.
Subscription Services
If you have a subscription service, you may cancel at any time. Cancellation will take effect at the end of your current billing period. You will continue to have access to the service until the end of the paid period. Refunds for unused portions of subscriptions are not typically provided unless required by law.
Changes to Services
We reserve the right to modify, suspend, or discontinue any part of our services at any time. If we make significant changes that negatively impact your access to purchased content, we will work with you to find an appropriate solution, which may include a refund or alternative access method.
Third-Party Products
If our website links to or references third-party products or services, those products are subject to the return policies of the respective third-party vendors. We are not responsible for returns, refunds, or exchanges of third-party products.
Contact for Returns
For questions about returns or refunds, please contact us at:
Email: info@kindartea.cv
Phone: +1 (512) 473-9801
Address: 1314 Willow Creek Drive, Austin, TX 78745, United States
Changes to This Policy
We may update this Return Policy from time to time. We will notify you of any changes by posting the new Return Policy on this page and updating the "Last Updated" date.